Contact Us

For questions about your order, please email us at customerservice@nimbuswater.com.

For more information about Nimbus Water Systems, please visit www.nimbuswater.com.

Return Policy: Items purchased from the nimbuswaterstore.com may be returned for a full refund of the purchase price if the following conditions are met: items must be unused, in original packaging, and returned within 30 days of delivery. After 30 days, unused items in original packaging may be returned, but a 15% restocking fee will be charged. No items will be accepted for return after 90 days from delivery. Customers are responsible for return shipping costs. Please contact customerservice@nimbuswater.com for return shipping instructions.